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ECE Department Support Contact Information


Please utilize the ECE department support request tracking system for all your support requests. To submit a support request through the ECE Support Request Tracking System, please send an email to:



ECE Department Support Requests can be created for any of the following items:

1) Desktop and laptop installation, repair, or maintenance
2) Network port configuration and IP address assignment
3) Network resource access (web, ftp, svn, user shares, etc)
4) Engineering software installation and support
5) Printing and copying support
6) Building and laboratory access
7) Inventory control
8) Building maintenance requests
9) Building security issues
10) Network security issues

Telephone contact numbers are as follows:

Computer Support Student Staff: 277-3934

Systems Analyst II (Frank Mercer): 277-1076

User Support Analyst III (Tyler Allen): 277-1529